Service

 

In case you have any trouble with your Aimpoint product, contact in the first place the dealer or the organization where you bought the product. They should be able to check your product, advise you on what the problem is and eventually they might be able to repair it.

If this is not possible or if you don’t get the answer to your question, please don’t hesitate to contact us at:

 

Markets: All countries outside USA and Canada

Aimpoint AB

E-mail: info@aimpoint.se

Phone: +46 40 671 50 20

-------------------------------------

Markets: USA & Canada

Aimpoint Inc.

E-mail : info@aimpoint.com

Phone: (+1) 703 263 9795

 

If you need to send your Aimpoint product for repair, read our Repair Policy below.

Repair Policy

 

Please note

  • The warranty is limited to the original owner and is not transferable.
  • A copy of the original receipt showing date of purchase must accompany any warranty claim.
  • The warranty is valid provided that the sight has not been misused, disassembled, or tampered with in any way. Any attempt to disassemble or repair the product will void the warranty.
  • Repair time is estimated at 3 weeks from the date we receive the sight.

Our repair policy

If the sight is …

Policy

covered by warranty

We will repair the sight and send it back free of    charge.

still under warranty, but Aimpoint determines that the defect in your sight is not covered by the warranty

We will contact the owner with an estimate of repair cost for approval.

No longer under warranty

The owner must pay all costs of repair and  shipment.

We will contact the owner with an estimate of repair cost for approval.



Returning the sight

When you return a sight, you must include

  • Your name
  • Full address
  • Phone number/e-mail address
  • Copy of your dated sales receipt
  • Complete explanation of the problem

 

If you are from …

Please send your sight to …

North America and Canada

Aimpoint Inc.

14103 Mariah Court

Chantilly, VA 20151-2113

USA

Elsewhere in the world

Aimpoint Sweden AB

Företagscentrum

SE-982 28 Gällivare

Sweden

 

 

 

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Did you know

Aimpoint hunting sights make it easier to hit moving game accurately.