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Warranty & service

Warranty & service

Aimpoint manufactures the world's highest quality red dot sights and substantiates this claim with a solid warranty. Our warranty covers manufacturing defects in materials and assemblies for 10 years from the date of purchase, for personal use, and 2 years for professional use and competition activities. In the unlikely event that a fault occurs, you as a customer will be offered repair or replacement of your red dot sight free of charge.

Warranty

Aimpoint guarantees its products to be free from original manufacturer defects in material and/or workmanship under normal use for a period of 2 years for professional or competition use and 10 years for personal use from the date of purchase.

Personal use shall mean: use of the sight in a way that implies less exposure than professional use.Professional or frequent competition use shall mean: daily or highly frequent use of the sight in professional activities (military or law enforcement) or under conditions that could be compared to as professional.

The warranty is valid provided that the sight has not been misused, disassembled or tampered with in any way. Any attempt to disassemble or repair the product will void the warranty.

The warranty agreement is limited to the original owner and is not transferable.

Any warranty claim must be accompanied by a copy of the original receipt showing date of purchase.

Service

In case you have any trouble with your Aimpoint® product, please contact the dealer or the organization where you bought the product in the first place. They should be able to check your product, advise you on what the problem is and eventually even be able to repair it.

If this isn't possible or if you don’t get answer to your question, please don’t hesitate to contact us through our Contact page or call us.

To be able to give you the best possible service we need to address the importance of using our service email address, [email protected], ONLY for ongoing service-cases. Thank you for your understanding and cooperation in this matter.

If you need to send your Aimpoint product for repair, read our Repair Policy.

 

Contact information

FOR GLOBAL CUSTOMERS

Aimpoint AB, Sweden
Headquarter
Phone: +46 40 671 50 20
Contact Aimpoint AB >>

FOR U.S. CUSTOMERS

Aimpoint Inc., USA
Subsidiary
Phone: (+1) 703 263 9795
Contact Aimpoint Inc., USA >>