In case you have any trouble with your Aimpoint® product, please contact the dealer or the organization where you bought the product in the first place. They should be able to check your product, advise you on what the problem is and eventually even be able to repair it.
If this isn't possible or if you don’t get answer to your question, please don’t hesitate to contact us through our Contact page or call us.
To be able to give you the best possible service we need to address the importance of using our service email address, firstname.lastname@example.org, ONLY for ongoing service-cases. Thank you for your understanding and cooperation in this matter.