If you encounter problems with your Aimpoint product, please contact the retailer or organization where you purchased the product.They should be able to examine your product as well as advise you on what the problem is.
Here you will find information on how to contact us. We accept cases by phone and email. Sometimes emails get stuck in spam, if you have not received a confirmation of your request, please check if it happened to end up in your spam folder.
Warranty & service
Aimpoint manufactures the world's highest quality red dot sights, and of course proves this with a solid warranty. Our warranty covers manufacturing defects in materials and assemblies for 10 years from the date of purchase, for personal use, and 2 years for professional use and competition activities. In the unlikely event that a fault occurs, you as a customer will be offered repair or replacement of your red dot sight at no extra cost.