If the sight is... | Policy |
---|---|
Covered by warranty. | We will repair the sight and send it back free of charge. |
Still under warranty, but Aimpoint determines that the defect in your sight is not covered by the warranty. | We will contact the owner with an estimate of repair cost for approval. |
No longer under warranty. | The owner must pay all costs of repair and shipment. We will contact the owner with an estimate of repair cost for approval. |
Before returning your sight for repair and warranty please check the battery cap tightening and mounting as described further down on this page.
If a return still is needed after this check is done, please fill in our warranty form and include it with your return shipment.
All warranty and repair sight are to be addressed to the below address in Sweden – except if you are a US resident.
US residents send their sights to Aimpoint INC in the US, for more information about Aimpoint Repair and Warranty Service for US residents follow this link: Aimpoint Warranty and Repair Service in the USA.
Aimpoint AB
Att. Service/Warranty
Jägershillgatan 15
SE-213 75 Malmö
Sweden
Phone: +46 40 671 50 20
Fax: +46 40 21 92 38
Only for US residents:
Read how to return a sight for warranty within the US here.
Aimpoint Inc, USA: Contact Form
When you return a sight, you must include:
Prior to returning a sight to us, please check the following:
IMPORTANT!
Please do not ship with any mounts or accessories that are not Aimpoint products. Aimpoint will not accept any responsibilities for their return.
Only use the above phone number for shipping documents.
If you have questions about service and/or warranty, please contact our Customer Support Department at our Contact page.
Please note: The email address: [email protected], is ONLY used for ongoing service-cases.
Thank you for your understanding and cooperation in this matter.